Birdwings Forest School is committed to protecting the privacy of children, families, and community members who engage with our programs, events, and online platforms.
Information we collect
We collect personal information necessary to safely operate our programs, including:
- Parent/guardian names and contact details
- Children’s names, ages, and relevant developmental information
- Emergency contacts
- Medical, dietary, and support needs
- Enrolment, attendance, and payment details
- Photos, videos, and learning documentation
- Mailing list and communication preferences
- Website usage data (e.g. cookies, analytics)
We collect information when you enrol, register for events, subscribe, contact us, or interact with our website or social media.
How we use information
We use personal information to:
- Support safety, wellbeing, and program delivery
- Communicate with families and participants
- Meet legal, insurance, and regulatory requirements
- Process payments and manage accounts
- Improve programs and services
We only collect and use information reasonably necessary for these purposes.
Storage and security
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.
- Digital data is stored on secure, password-protected systems
- Paper records are kept to a minimum and stored securely
- Access is restricted to staff who require it for their role
- Staff are bound by confidentiality requirements
We generally retain records for a minimum of 3 years unless otherwise required by law.
Sharing of information
We do not sell or trade personal information.
Information may be shared only where:
- It is required for program delivery or participant safety
- It is used by approved service providers
- It is required by law
We take reasonable steps to ensure third-party providers handle data securely.
Photos, videos, and documentation
We document learning through photos, videos, and observations.
- Consent is obtained during enrolment
- Images may be used for education, communication, and promotion
- We aim to minimise identifiable use in public content
- Consent can be withdrawn at any time
Journals and learning records
We use journals as part of our educational practice.
- First names only are used in documentation
- Journals are stored securely
- They are not to be photographed by visitors
- Content may be used for professional learning in line with consent
Social media and public content
We may share de-identified stories, images, and reflections from programs in alignment with consent and our values.
Cookies and website data
Our website may use cookies to improve functionality and understand usage. You can disable cookies in your browser settings.
Your rights
You may request to:
- Access or correct your personal information
- Withdraw consent for specific uses (e.g. images, marketing)
- Request deletion of information where appropriate
Please contact us to make a request.
Children’s privacy
We take additional care with children’s information.
- Information is collected with parental/guardian consent
- Children’s identities are protected in public content wherever possible
- Please also refer to our Child Protection Policy
This is a reduced version of our full Privacy Policy. Please contact us if you would like to request the complete document.